Currently 1 known incident(s) that may effect your service
DegradedDetected: 09 Jul, 2020 07:43:11
Intermittent Connection

We are working through some complications in our TV service.
Technicians are working on it, we are hoping to have it resolved as soon as possible.

Services affected:
Areas affected:


Currently 1 scheduled maintenance item(s) that may effect your service
Scheduled MaintenanceStart Date: 09 Jul, 2020 1:00pm
Maintenance Event

Thursday, July 9th from 1:00pm to
2:30pm. Swift will be performing Upgrades on the Wynndel
tower. Power Systems and tower infrastructure will be upgraded.

Services affected:
Areas affected:



Resolved Incidents
Intermitent Connection
Start: Jul 09 2020, 06:29:06 am,
End: Jul 09 2020, 07:30:00 am
TV Down

We are working through some complications in our TV service.
Technicians are working on it, we are hoping to have it resolved as soon as possible.

Services affected:
Areas affected:

Site Down
Start: Jul 08 2020, 12:48:43 am,
End: Jul 08 2020, 05:00:00 am
Tower Site Down

We have a tower site that has become unresponsive. Technicians have been dispatched to repair.

Services affected:
Areas affected:

Degraded
Start: Jul 08 2020, 12:00:00 am,
End: Jul 08 2020, 01:00:16 am
Intermittent Internet

As of July 8th at 12:00am, we are currently experiencing problems with our fibre provider. Technicians our currently investigating.

Services affected:
Areas affected:


Completed Maintenance
Scheduled Maintenance
Start: Jul 09 2020, 01:00:00 pm,
End: Jul 08 2020, 02:30:00 pm
Maintenance Event

Thursday, July 9th from 1:00pm to
2:30pm. Swift will be performing Upgrades on the Wynndel
tower. Power Systems and tower infrastructure will be upgraded.

Services affected:
Areas affected:


Resolved Network Discovered Incidents
Resolved
Detected: Jul 09 2020, 04:31:28 am,
Resolved: Jul 09 2020, 06:14:34 am

Towersite is currently OFFLINE

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Areas affected:

Resolved
Detected: Jul 09 2020, 02:55:19 am,
Resolved: Jul 09 2020, 07:11:48 am

The CKUA TV channel is currently experiencing some techinical difficulties. Technician has been notified and we hope to resolve the issue shortly.

Services affected:
Areas affected: